How can we help?
We understand that we may not carry the exact hat style that you would like, but we have tried to provide multiple options for a varied audience. We currently do not offer any other hats than what is shown on our hat style guide.
Custom embroidery is certainly an option with a 100-hat minimum. We charge $2.00 per design per hat. We are very limited in what we can do: Simple fonts, white or black stitching. Placement will be on the side or back of hat only.
Must supply PDF and Ai/Tiff for embroidery file.
*Please note, custom embroidery will add additional time in production.
Custom Embroidery does not apply for the knit beanies.
We do not make physical samples of our custom hats nor do we send out blank hats.
We encourage our customers to buy one of stock patches online if you are hesitant about committing to a large order.
Our hats come in with the BB already on the side, we do not offer the option to alter or remove this. We put our BB logo on everything we make and are proud of our company. Other companies have found there is value in the fact that your hats are made by Branded Bills.
We do all of our Leather Work, Branding, and Application at our warehouse in Tempe, AZ. We source our blank hats from an American company, but most of their hats are made overseas.
For each leather patch design that you choose, there is a minimum of 12 hats. You can mix and match hat styles and hat colors from our style guide. You can not mix and match leather patch color. (1 design = 12 hats / 2 designs = 24 hats)
We offer our leather patches in the natural tan leather in standard or dark. We also offer Fire Red or Midnight Black as options. We do not currently have other colored leather options available. * We do not have the option to spot color certain areas.
We use Full-Grain leather and ‘brand’ (burn) your logo directly to the leather. This gives it the light and dark variations of the tan and black leather that we use.
Patches are located on the Front panels of the hat only, due to the material and structure we need to secure it.
We only offer one patch per hat.
We do not sell our patches as a standalone product, only as a hat/patch combination.
We don't specialize in original artwork or logo creation. If you do not have a logo, please reach out to a graphic artist, or an online website for the design work. We also do not accept hand-drawn logos or photos. Once you have a high-resolution logo file in a jpg, pdf, png, or ai file we can help you with your custom hats.
If you are having trouble uploading your file in the submission, check your file to be sure it does not exceed 20MB.
If the problem persists, make the submission regardless with any file attached and once your representative reaches out you, you can then attach the logo file to the email thread.
The digital concept sheet (design sheet) is a concept of your logo on a variety of patch options and its placement on a hat.
**This is a computer-generated image, actual sizes/colors may vary. (The real one will be even better)
Any revisions you want done to your design sheet after the first initial revision will be a fee of $25. This will be added on to your order. The $25 allows for 2 revisions.
The following design subjects are prohibited:
Logos that do are not owned by the person requesting the logo to be reproduced.
Designs that contain offensive language [slurs, profane language or gestures, etc]
Designs that contain explicit sexual content
Official Military, Police and Fire seals are not allowed to be reproduced. Individual units, departments and stations are able to be used with authorized documentation from authorized personnel.
Designs for Schools, Colleges/Universities (exact or similar) including student and faculty clubs or campus programs. [Written approval on official letterhead will be required to reproduce trademarked images]
The above restrictions are some examples. We reserve the right to deny any design that we feel is not appropriate.
All pricing is for a patch/hat combo. Our pricing ranges from $15 - $24/hat, depending on quantity ordered, leather color, etc. For more information on specific pricing, please submit a form to our custom department to get the process started.
**Can not mix and match hats and beanies in an order
There is a small set up fee of $25 to have your logo file converted to a branding-ready file. This is only on the first initial order.
Once we have received payment, your order gets sent to our production team. Our custom orders are currently running 2 weeks to ship date. You will receive a tracking number once your order has shipped.
*Please note, custom embroidery will add additional time.
We ship through Ground UPS for all commercial and residential addresses. If you only have a PO BOX for your shipping address, we will ship through USPS. All orders will receive an email with the tracking information once shipped.
Expedited 2-Day Shipping is an option if you choose. Please discuss with your sales representative prior to receiving your invoice. Please note this doesn’t change the production time, just the speed at which your package is delivered.
**Please note, UPS Ground does not ship on the weekends.
If you are local to the area, you can choose to skip shipping and pick up your custom hats directly from us in Mesa, AZ.
Please just let your sales representative know you would like to do so.
We keep you design sheets on file, so at any time you need to reorder, reach out to your Custom Representative via email and they will be more than happy to assist you.
Our promo codes are valid for online regular priced stock items that we have offered to the general public. We offer our custom customers special pricing that is already at a better price from our stock options offered online.
After receiving your form submission, the Custom Team will provide you with all you need to know to get your order moving forward. Once you receive that initial email, please reply back to them with 1 hat style/color to get the process started.
Now our design team takes your logo and creates a design sheet for you to allow you to see a digital design of your custom hats.
Once you approve your design, you will send us your order. We will need the following:
Design Chosen, Hat Style, Color, and Quantity.
-You can choose multiple designs but must be a minimum of 12 hats per patch design.
-You can mix and match hat styles/colors for your order. No limit for this, the minimum is based on your patch choice
Once we receive your order from you we will send your order to our billing department.
They will send you an invoice for your order. We ask that you review your order in full and check that all of your contact information, including your shipping address, is accurate. Payment of invoice is approval. There are no changes accepted later than 24 hours after payment has been made.
Once we receive your payment, your order is then sent to our production team. We are currently running 2 weeks to get your hats completed.
After your hats 2-week production time, your order will be shipped out to the shipping address that you approved on the invoice. We use UPS as our shipping partner. You will get an email and tracking number when your hats have shipped.
Please email your sales representative when you are ready for more hats!