Frequently Asked Questions

We want you to love our product. If you change your mind you have 60 calendar days from the date you receive an item to return or exchange it

Orders are sent to our production team as soon as the order is placed to ensure speedy fulfillment. If you need to change or cancel your order please contact us as soon as possible. If an order is marked as 'fulfilled' or 'shipped' we cannot cancel or modify your order and will have to follow our standard returns process.

All of our products are made to order. Our team picks and assembles each item, ensuring the highest quality at each step. Typical order processing times are 2-3 business days.

Never put your hat in the dishwasher or washing machine! We created a specialized formula and cleaning kit you can find here.

All of our products are designed and decorated at our Headquarters in Mesa, AZ. Products are sourced and manufactured from various locations. Please contact us for more information.

Clubhouse is our monthly subscription program. Customers can select the item they want to receive and change or swap items before they ship every month.

We have a full service sales team that can work with you to create a design sheet, provide pricing, and facilitate custom headwear and apparel orders.