RETURNS POLICY

Thank you for shopping at Branded Bills! You may return or exchange your items in a box and in original condition for a refund or replacement within 60 calendar days from the date you ordered it. All items discounted more than 40% are final sale and will not be returned or exchanged unless there is a product defect.

There is a $5 handling charge for any product returned that has no defect and was fulfilled correctly.

Exchanges for equal value, defected returns, and store credit have no additional charge.

Any products which have been modified, damaged, or washed by the customer will not be accepted for a return or exchange. If your item was damaged in transit, defective, or incorrect please email us at info@brandedbills.com with product photo and order details.

To start the returns process, click HERE.

Should you have any further questions please email us at info@brandedbills.com or call (480) 863-6205.

We pride ourselves on our commitment to quality and our clients' experience.

ORDER CANCELLATIONS

Orders that have already been submitted and are in the “Processing” status or “Shipped” status cannot be canceled and must be returned.

CUSTOM ORDERS RETURNS POLICY

We pride ourselves on our commitment to quality and our customers, if there is a defect with the product within 90 days of purchase, we will gladly accept our product back to be fixed or replaced. If we have made an error on your order, we will correct our mistake based on what was approved by the customer and on the custom sales order. Once we have received the product back, we will create a new order to ensure you are satisfied! If we have created and delivered what was approved by the customer, the custom product is not eligible for return nor exchange.

Thanks for supporting our business and our families.

Sincerely,

Branded Bills Team